About Sureserve
Sureserve, an AIM-listed compliance and energy services group, operates in homes, public, and commercial buildings, focusing on the UK public sector and regulated markets. Their services are divided into Compliance and Energy Services.
Challenges faced by Sureserve:
- Lack of integration between disclosure management tools and Financial Consolidation
- Manual, labor-intensive month-end reporting processes
- Heavy reliance on Microsoft Word, causing data accuracy concerns
- Transparency issues regarding data input
Solution: Collaborative Office
Sureserve chose Tagetik as their CPM platform, with Collaborative Office as a key feature due to its integration with monthly reporting, pulling numbers directly from Tagetik.
Jemma Redmond, Group Financial Systems Manager comments:
“Our previous process was labour-intensive. With a vast amount of statutory reporting required for our 9 trading entities, we were keen to use Collaborative Office to reduce this time-consuming task. The numbers would already be within Tagetik meaning we could automatically pull them through into our statutory reports”.
Benefits Realised
- Seamless integration with Microsoft Word, PowerPoint, and Excel
- Monthly reports are now mostly template-based, requiring minimal manual updates
- Improved data accuracy and confidence with fewer manual interventions
- Efficient annual financial reporting with most data directly pulled from Tagetik
Jemma added:
“With the seamless integration with Collaborative Office, we only have to review the data rather than manually writing the data to then be reviewed. As the data pulled in is already in the CCH Tagetik solution, it also doesn’t need as many eyes on it and only needs to be reviewed by a couple of people”.
Efficiency Gains
- Time-saving: Teams work simultaneously on reporting, improving accuracy
- Single version of the truth: Consistent data ensures all stakeholders are aligned
HAYNE’s Assistance
HAYNE implemented Tagetik for Sureserve, focusing on Collaborative Office to enhance reporting.
Jemma praised HAYNE, stating,
“HAYNE built our required reports and were always available to answer questions and alleviate concerns. The implementation was seamless.”
HAYNE was able to set this up for Sureserve due to the single end-to-end platform that CCH Tagetik offers.
Outcomes
- Integration of Consolidation and Disclosure Management with CCH Tagetik
- User-friendly reporting platform in Collaborative Office, integrated with Word and Excel
- Simplified reporting process, saving time and reducing month/year-end stress
- Strengthened relationship between HAYNE and Sureserve
Summary
HAYNE’s addition of Collaborative Office to Sureserve’s Tagetik solution alleviated previous challenges, enabling Sureserve to focus on interpreting and communicating business impacts. The partnership between HAYNE and Sureserve continues to strengthen.
Next step, planning, budgeting and forecasting!