Smarter self-service for users with IBM Cognos Analytics [video]Rebecca Dagostino
Miami-Dade County encompasses more than 2,000 square miles and serves more than three million residents. It provides analytics for all its government departments, including finance, human resources, fire rescue, animal services and the police.
Watch this video to hear how the all-new IBM Cognos Analytics is helping Miami-Dade County empower its users across the county to make smarter decisions and gain better insights in order to provide the residents of Miami-Dade with a better, smarter service.
“With the new Explore experience in Cognos Analytics 11.1 we’ve been able to uncover some insights that we find actionable and changed our business processes.”
Rosario Fiallos, Middleware Senior Administrator, Miami-Dade County